Digital Triage transforms the way your patients access care and how you manage the demands on your practice.
- The ability for patients to make a direct appointment is removed.
- All patients describe their condition/symptoms in an online request.
- Those patients who cannot use the internet can phone in, and a staff member enters
requests on their behalf.
- All the requests are triaged, prioritised and tracked and assigned to clinicians who decide on an online response, phone call, video consultation or face-to-face.