Enhancing Patients’ Online Experience

Our goal is to synchronise patients with their healthcare provider. Scroll though this page to find more information about the patient-facing side of the platforms.

Using our software?

Tell us what you think! Let’s celebrate our successes and learn together – we’re always looking for ways to improve our products.

At the heart of everything we do, you'll find our unwavering dedication to upholding our core values:

Innovation

We believe in thinking creatively and we actively seek and embrace the latest advancements

Trust

We build trust through transparency

People

We believe in empowering every individual, including the dedicated healthcare staff who use our solutions, to contribute their unique talents and insights

How do we help patients?

Contact GP

Easily contact your GPs for consultations, enquiries or to book appointments.

Request Prescriptions

With our software, you can conveniently submit prescription requests from the comfort of your home.

Share Health Records

Request your medical information with just a few clicks. Securely and easily share health records with your healthcare providers.

Receive Test Results

Your test results may be available through online portals or mobile applications, without having to wait for phone calls (depending on how your practice uses Silicon Practice products).

Submit Patients Health Reviews and Assessments Online

With user-friendly interfaces and digital platforms, you can conveniently complete reviews and assessments – including recording blood pressure readings – anywhere.

Video Consultations

Participate in virtual appointments with healthcare providers from the comfort of your home.

FAQs

Does Silicon Practice meet NHS security standards?

Silicon Practice has successfully completed NHS Data Security and Protection Toolkit and has Cyber Essentials Plus certification, is ISO27001 certified and is compliant with DCB0129 Clinical Risk Management.

Silicon Practice products Footfall and Foundation are on the Digital First online consultation and video consultation (DFOCVC) framework.

Does Silicon Practice meet GDPR standards?

Yes, the company meets UK General Data Protection Regulations 2021.

Can I be sure that video consultations are secure?

Silicon Practice is fully compliant with the NHS DFOCVC framework, which covers video consultations. Consultations are end-to-end encrypted and, in accordance with NHS requirements, are not recorded or stored.

Patient Feedback

I admit I wasn’t sure about it as I’m so used to ringing and getting given a time to come in straight away but used it today for my teenage daughter – we filled in the form late last night and had a call at 9am this morning and an appointment at 10.20. Brilliant.

Very impressed too, filled out form early this morning, GP phoned me mid-morning and sent my prescription to the chemists without me seeing him… much more efficient.

I was impressed last week to fill in the form saying it could wait a few days, and had phone call within the hour and an appointment late the same night!

Why chose Silicon Practice?

Silicon Practice News and Resources

Deep dive into the latest trends and insights shaping the primary care industry. Explore practical resources and expert advice to stay ahead of the curve and navigate the ever-evolving landscape with Silicon Practice.

Silicon Practice Acquires ImproveWell to Strengthen Digital Health and Workforce Engagement Solutions

01/10/2025 No Comments

Silicon Practice has acquired ImproveWell, the award-winning staff engagement and quality improvement platform. The move combines two innovators in healthcare technology, enhancing solutions for both patient and workforce engagement. ImproveWell empowers staff to share ideas, track experiences and drive improvement, while Silicon Practice brings over 20 years’ expertise in digital access and patient engagement. Together, they will deliver a more holistic approach to healthcare, supporting organisations, staff and patients through collaboration, real-time insight and innovation.

Why every practice should try the NHS Digital Maturity Assessment – and our simpler alternative

01/10/2025 No Comments

Understanding your organisation’s digital progress isn’t always simple. The NHS digital maturity assessment gives a thorough view, but it can take time to complete. Our free digital maturity assessment NHS tool offers a shorter, more focused snapshot, designed for busy practice managers. Together, they give a balanced picture of where you stand against NHS digital standards and what to improve next. Spend just a few minutes with our assessment to uncover clear, practical steps toward better access and smoother patient care.

Debunking digital triage myths in 2025: how an NHS triage system really works

09/09/2025 No Comments

Digital triage has come a long way in the NHS, but plenty of myths still linger in 2025. Some stem from early experiences with clunky tech, others from assumptions that don’t hold up anymore. From worries about patient access to fears of staff losing control, these misconceptions can overshadow the real benefits. In truth, an NHS triage system supports decision making, helps practices manage demand more effectively and offers patients quicker routes to care – without replacing traditional options.

Silicon Practice acquires Wysdom CloudPlus Technology, marking strategic expansion into the dental market

15/08/2025 No Comments

Silicon Practice has acquired Wysdom CloudPlus Technology, marking its entry into the dental market. CloudPlus is a next generation dental practice management system combining the flexibility of cloud based software with the reliability of local infrastructure. Designed for uninterrupted service, it offers robust data security, direct hardware integration and a user friendly interface. This acquisition expands Silicon Practice’s digital health portfolio, enabling us to support both NHS and private dental practices with secure, intuitive solutions that enhance patient access and streamline workflows.