Primary Care Solutions: Sites built to meet NHS Benchmarks

User-friendly Foundation websites by Silicon Practice overwhelmingly meet NHS ‘Well’ benchmarking criteria from the word go. Users benefit from the uncluttered mobile-first interface, and healthcare staff can take advantage of back office features collaboratively designed with the aim of streamlining operations, optimising patient care and experience.

Fantastic service as usual - notice up on website within 13 minutes of email being sent!

I cannot speak more highly of this company and thank them enough for the support that they provide to us. They make my job that little bit easier by taking away from me jobs giving me back time. They are so quick to action any requests. What a wonderful team and service thank you all.

Always prompt and efficient Helpdesk support - very impressive as always.

We are very happy with our website! The Silicon Practice team is excellent at responding and very helpful. Our website is easy to navigate, and Silicon Practice is constantly reviewing and updating as appropriate. I wouldn't hesitate to recommend this company.

Superb and very quick service for a few changes I wanted to make to our website - delighted.

Having worked with Silicon Practice for many years, I have found them to be extremely supportive in the management of our website.

I have worked in primary care for nearly 30 years and this is by far the best website supplier I have used. Firstly it was very easy to set up, the system is flexible for your own use. The team are very responsive to requests and most importantly are compliant with all regulation and standards. With general practice becoming ever more complex, it's one area I can have confidence in and easily manage.

What you can do with our software

Message Primary Care Patients

Initiate contact with patients through SMS and/or email, improving communication and engagement.

Signpost Primary Care Patients

Signpost patients to local self-help groups, pharmacies, walk-in centres and hospitals, helping ensure comprehensive care and reducing phone calls to your surgery.

Send Primary Care Patient Forms

Choose from our suite of 50+ pre-built forms — everything from registering patients online to recording blood pressure and other health reviews, fit note requests and cancelling appointments.

Streamline New Primary Care Patients Registration

Automate patient registration for a more efficient process. Easily collect and verify patient demographic information, ensuring accurate and up-to-date records.

Integrate Primary Care Patient Records Seamlessly

Send episodes directly from the dashboard to the patient record, including SNOMED-CT coded data and attachments, such as images. Look up previous requests for a patient and make necessary edits before sending the information to the patient record.

Enhance Collaboration across Primary Care

Use eHub to enable practices in PCNs, localities, and ICBs to collaborate effectively. Process forms through extra dashboards, share requests among multiple practices and optimise resource allocation.

Initiate Video Consultations

Effortlessly schedule and conduct video consultations, instantly or through scheduled appointments. Invite patients without the need for app downloads. Seamlessly capture and store consultation screenshots within the clinical system.

Fantastic service as usual - notice up on website within 13 minutes of email being sent!

Always prompt and efficient Helpdesk support - very impressive as always.

Superb and very quick service for a few changes I wanted to make to our website - delighted.

Having worked with Silicon Practice for many years, I have found them to be extremely supportive in the management of our website.

Experience the Future of GP Practice Websites

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Silicon Practice News and Resources

Deep dive into the latest trends and insights shaping the primary care industry. Explore practical resources and expert advice to stay ahead of the curve and navigate the ever-evolving landscape with Silicon Practice.

6 examples of digital patient engagement platform transforming care in the NHS

12/11/2025 No Comments

Digital transformation in the NHS is accelerating, and at its heart are tools that connect patients and healthcare teams more effectively. This blog explores 6 examples of digital patient engagement platforms transforming care in the NHS – from online triage and patient apps to health monitoring and education tools. Each example highlights how technology is improving communication, streamlining workloads and empowering patients to take a more active role in their health, driving better outcomes across the NHS.

How a patient engagement app can transform NHS communication in secondary care

22/10/2025 No Comments

A patient engagement app can transform how NHS Trusts communicate with patients beyond the hospital walls. By giving patients access to trusted, condition specific information, these apps help them better understand their care, manage symptoms and feel more in control of their recovery. For hospital teams, they offer consistency, reduce repetitive queries and improve patient confidence – ultimately supporting smoother, more informed care journeys across secondary care.

Silicon Practice Acquires ImproveWell to Strengthen Digital Health and Workforce Engagement Solutions

01/10/2025 No Comments

Silicon Practice has acquired ImproveWell, the award-winning staff engagement and quality improvement platform. The move combines two innovators in healthcare technology, enhancing solutions for both patient and workforce engagement. ImproveWell empowers staff to share ideas, track experiences and drive improvement, while Silicon Practice brings over 20 years’ expertise in digital access and patient engagement. Together, they will deliver a more holistic approach to healthcare, supporting organisations, staff and patients through collaboration, real-time insight and innovation.

Why every practice should try the NHS Digital Maturity Assessment – and our simpler alternative

01/10/2025 No Comments

Understanding your organisation’s digital progress isn’t always simple. The NHS digital maturity assessment gives a thorough view, but it can take time to complete. Our free digital maturity assessment NHS tool offers a shorter, more focused snapshot, designed for busy practice managers. Together, they give a balanced picture of where you stand against NHS digital standards and what to improve next. Spend just a few minutes with our assessment to uncover clear, practical steps toward better access and smoother patient care.