Tutorials

Use this tutorial to create new users and give users access to forms.

Ways that you can set up user groups so that you can assign patient requests to certain groups for action when triaging patient requests.

For every patient request that is send to the Practice via FootFall the patient receives an automatic email acknowledgement. This tutorial shows you how these responses can be customised. Quick responses allows you to save time by saving common responses to patients for each form type.

See how to set specific timescales against each patient request type and manage requests through to completion.

Find out how to generate reports on types of requests received, patient survey results, the number of requests per hour, per week and per month.

View this tutorial to see recent transactions from the patient, avoid duplication of effort by finding out if others in the practice are working on this request and view an audit trail.

See the options available to help you deal with the patient requests.

Learn how to format responses to patient requests, add to save practice time how to add quick responses, links and forms within FootFall.

See examples of how to triage patient requests and assign them to others in the practice.

Find out how a Receptionist can complete a form on behalf of the patient to ensure that requests made in person at the practice or on the phone can be triaged and tracked through FootFall.

See how you can search for requests and how to narrow down your search to get the results you need quickly.

Start here for a quick overview of video appointments.

Learn how to book a video appointment with the patient.

Here you will learn how to start a video consolation, what the clinician will see, leaving the video consultation and recording the disposition of the consultation, the privacy mode and how to message the patients if consultation is delayed.

Start here for a quick overview of video appointments.